Shipping policy

Shipping Policy


Thank you for choosing Zahna Skin! We are dedicated to providing you with a seamless shopping experience, including fast and reliable shipping. Here's everything you need to know about our shipping policy:

Orders are processed and shipped within 1 business day, (excluding weekends and holidays) after the order is placed.

All orders are currently shipped from Sydney, Australia, but we are working to expand to other countries in the very near future.

Standard shipping within Australia costs $8.90 for orders under $80 or free for orders over $80.

Express shipping within Australia is a flat fee of $20.

For international shipping, the cost will be calculated at checkout.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

We apologize for any inconvenience caused if we cannot ship to your specific location. We are continuously working to expand our shipping capabilities and hope to serve you in the future.

It is essential to provide accurate shipping information when placing your order to ensure successful delivery.

We are not responsible for packages that are misdelivered or returned due to incorrect or incomplete addresses provided by the customer.

For international orders, please note that additional customs fees, taxes, or import duties may be imposed by the destination country.

Any additional charges are the responsibility of the customer and are not included in the product or shipping costs.

We recommend contacting your local customs office for more information on the import regulations and potential fees that may apply to your order.

If you have any questions or require further assistance regarding our shipping policy, please feel free to reach out to our friendly customer support team. We're here to help make your shopping experience with us as smooth and enjoyable as possible!